On-site in 2 hours or less, day or night.
Licensed · Insured · IICRC& ACAC Certified
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Serving Austin & Central Texas
Blackhill Restoration & Roofing Systems is Austin’s trusted, IICRC-certified restoration partner, serving Central Texas since 2008. From the first call to the final walkthrough, our certified crews handle water, fire, mold, and biohazard damage with speed, care, and zero corner-cutting.
Average rating across 98 verified Google reviews.
From the first phone call to the final walkthrough, one Blackhill team handles it all. We assess the damage, stop it from spreading, and carry out the mitigation and remediation work needed to get your property safe and livable again.
Whether it’s a burst pipe, a flooded street, or a failed water heater, we pull the standing water, dry out the structure, and monitor moisture levels until they’re back to normal, before mold or rot sets in.
After hail, high winds, or a fallen tree tears into your roof, we tarp the damage, board up openings, clear debris, and secure the property so it’s protected until repairs begin.
Standing water under the house is often the last thing homeowners notice, but it does the most damage. We extract it fast, dry out the crawl space, and protect the structure above it from mold and rot.
Click any step below to see exactly what happens, who shows up, and how long it takes.
Day or night, you reach a real person in our local office. We gather the initial details about your situation, confirm your location, and begin the process of getting the right crew assigned.
Before any on-site work begins, we provide a clear estimate and require a signed home improvement contract to authorize dispatch.
Our nearest crew arrives in a fully-stocked response vehicle ready to begin assessment and stabilization. Before any work starts, we introduce the lead technician and crew, walk the property with you, and evaluate the situation together.
Throughout the process, we document conditions with photos and detailed notes that can be provided to your insurance company if needed.
We conduct a thorough on-site inspection using professional tools like moisture meters and thermal imaging to identify visible and hidden damage. From there, we develop a clear, detailed scope of work and review it with you so you understand exactly what is needed.
Water is extracted, and professional drying equipment is placed to begin stabilizing affected areas. Soot, char, and debris are safely contained and removed as needed. We continuously monitor moisture levels to ensure the structure is drying properly, and we document progress throughout the mitigation process.
Once mitigation is complete, we prepare a detailed build-back estimate outlining the scope of reconstruction work needed to restore your property. From there, the project can be completed through a trusted subcontractor or one of our vetted contractor partners, and we ensure all documentation and project details are fully transferred for a smooth transition.
You walk through the completed work with your project manager to review each area of the property and confirm everything meets the agreed scope. Any remaining items are addressed before the project is considered complete. Once approved, we finalize documentation and close out the job.
Industry gold standard. Our crews train and recertify continuously, so the person at your door knows exactly what they’re doing.
No unnecessary handoffs or confusion. We coordinate every phase of mitigation and remediation to ensure a seamless recovery process.
Every mitigation and remediation project is backed by our commitment to quality. If an issue related to our work needs attention, we’ll return to address it promptly — no hassle, no unexpected costs.
★★★★★
★★★★★
“Fast, professional, and always available when we needed answers. Our restoration project was handled with real care and attention to detail.”
★★★★★
AVG ARRIVAL
2hr
DISPATCH
24/7
Still have a question? Call us. The same person who answers will be the one coordinating your job.
We’re happy to walk through what to expect — even if you don’t need service today.
Our average on-site arrival across Greater Austin & Central Texas is 2 hours — day or night. When you call, the dispatcher pulls up the nearest available crew and confirms an ETA while you’re still on the line. For active emergencies (flowing water, active fire damage), we move first and handle paperwork later.
No. Initial inspections and damage assessments are always free and no-obligation. If we identify covered damage, we’ll walk you through what we found, what it would take to fix, and your options — before any work begins.
It varies. Water mitigation drying typically takes 3–5 days. Mold remediation runs 5–10 days depending on scope. Fire damage and full reconstruction can take anywhere from two weeks to several months for major losses. We’ll give you a realistic timeline — and update it weekly — from day one.
Often, yes. For contained water damage we can usually work around you. For active mold remediation, heavy smoke contamination, or major reconstruction we’ll likely recommend temporary lodging — which most insurance policies cover under “loss of use” coverage. We’ll help you check.
Blackhill is locally-rooted in Austin, serving Central Texas since 2008. We’re not a call center routing your job to whoever’s free three counties over. Our dispatcher is local, and one project manager owns your job from the first call to the final walkthrough.
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512-265-1471